Our customers’ voices
Explore the opinions and experiences of our customers with our parcel service
Case Studies
Discover how we make a difference in our customers’ experience.
Paack Stories
Our customers share their experiences.
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We trust Paack for its transparency and commitment.
Virginia Tortosa
Global Operations Manager Vegan Food Club
What we value most about Paack's operational efficiency is its adaptability.
Sergio Fernández
Iberia Project Manager Kelly Deli
We trust Paack for its transparency and commitment.
Gaston Galizzi
eCommerce Operations Manager La Sirena
The website is intuitive and keeps a list of regular shipments, I value it a lot.
Ikram Z. Mesuro
Logistics Manager Iberia Babyshower
Paack is the only carrier in Spain that offers customer-oriented delivery services, such as deliveries from Monday to Sunday or deliveries in 2-hour time slots, with delivery experiences superior to the rest of the competitors.
Guillem Pérez
VP Operations Colvin
We trust Paack for its flexibility and quality in delivery, key for fresh products.
José Luñis Montesino
Founder and CEO of ComeFruta
We trust Paack for its reliability and service quality.
Elena Fontelles
CEO HAPPETS
Paack allows us to offer scheduled deliveries with time slots, which is crucial for us.
Oriol Aldomà
Co-founder Imperfectus
The quality of the product begins to be valued through the quality of the delivery.
Luís Serra
Founder La Mejor Naranja
We trust Paack because it offers time slots and weekend deliveries.
Pedro Sagüés Richter
Co-Founder y CEO Regalador
We trust Paack because they have a very good customer service.
Núria Vilamajó
Customer Service Manager Talkual
What we value most about Paack is the ability to choose the delivery time slot.
Núria Vilamajó
Customer Service Manager Talkual
What we value most about Paack is the ability to choose the delivery time slot.
Freedy Salazar
COO & Founder Yo pongo el hielo
We trust Paack for the success on the first delivery attempt.
Freedy Salazar
COO & Founder Yo pongo el hielo
Paack is a good partner for its flexibility and adaptability.
Dan Ramírez
Delivery Experience Manager for Spain and Portugal Zooplus
We trust Paack for the services it provides as a logistics provider.
Paula Macharashvili
Retail Sephora
What we value most about Paack's customer service is its speed.
David Palacios
eCommerce Operation Managr ToysRus
Paack allows us to make temperature-controlled deliveries in a flexible model, without fixed delivery costs.
Joseá Luís Gómez
Director de Logística y Sistemas de La Sirena
We trust Paack for its flexibility and care with packages.
Jorge Grand
eCommerce Manager Smileat
Due to its fast distribution and the ability to schedule next-day deliveries, we rely on Paack.
Jyotish Chungani
Co-fundador Xtralife
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